Inclusion 2025: Inclusion in Action


Starting Points: Case Studies

The following are a series of case studies from Ontario museums that provide a starting point for thinking about what inclusive practices look like and what questions we need to ask ourselves in doing this work.

City of Hamilton logo

Collections Development
‘Multilayered Collections: Reframing the Whitehern Collection’ looks to re-explore the collections of Whitehern Historic House and Garden through the lens of mental health.

To find out more, click here.

Ermatinger Clergue National Historic Site logo

Programming and Events

Worked with members from the disability, Indigenous and Francophone communities to create an inclusive event for the annual Fall Rendezvous.

To find out more, click here.

Art Gallery of Sudbury logo

HR and Volunteer Policies

Based on critical research on diversity in museum and gallery workforce, as well as demographic data of the surrounding area, adapted and developed practice and policies as outlined in Employee Handbook.

To find out more, click here.

Markham Museum logo

Audience Insight

Markham Museum collected audience insight through workshops designed to engage participants that are representative of the contemporary population of Markham. Workshops engaged high school students from across the city, as well as a group of post-graduate museum studies students.

To find out more, click here.

Museum Windsor logo

Collections Development

Engaging with Indigenous community members to increase access to Indigenous materials and collections for communities in a respectful and collaborative manner.

To find out more, click here

Niagara Falls Museums logo

Exhibitions and Curatorial Practice

Closely working with LGBTQ community groups to expand the Gallery's Community Mosaic and to develop lasting and strong partnerships to better support collaboration on future exhibitions.

To find out more, click here

The Robert McLaughlin Gallery logo

Marketing and Communications

'From the Outside In' explores the way in which visual representations and communications can determine how welcome communities feel in cultural spaces.

To find out more, click here


Royal Ontario Museum logo


A reflection on Out from Under: Disability, History and Things to Remember, an exhibit that premiered at the October 2007 Abilities Arts Festival and was then adapted to fit within the ROM's physical space during its run from April 17, 2008 to July 13, 2008. Currently, it is part of the permanent exhibitions at the Canadian Museum of Human Rights in Winnipeg, Manitoba. This exhibit help set the standards of practice for physical accessibility at the ROM.

To find out more, click here.

Simcoe County Museum logo

Community Engagement

Through The Affirmation Bowls Project by Artist Laura Thompson, engage and share the stories of members from the LGBTQ+, Immigrant and Indigenous communities.

To find out more, click here.

Toronto Ward Museum logo

Interpretation and Education

“Not Just Numbers: Representation in the Canadian Census” attempts to rethink the past by bridging one of the divides separating diverse publics from museums. It aims to create accessible, welcoming events where interactive, communal discovery could occur through hands-on, collaborative research.

To find out more, click here

Waterloo Region Museum logo

Interpretation and Education

By engaging both new and seasoned interpreters, revamp the museum's interpretive training to focus on promoting and fostering diversity and inclusion. Developed 3 pilot projects - a diversity and inclusion survey for interpreters; a new training program, and a steering committee created to brainstorm innovative solutions to topics pertaining to diversity and inclusion.


For more information, click here






This resource was made possible by the generous support of the Ministry of Citizenship and Immigration Partnership Grant Program.