Plenary Sessions

Janine Marchessault | Janet Carding | Moe Hosseini-Ara | Ronald Holgerson (OTMPC) | Lorrie G. Pella (TO2015)


Keynote Address: Contemporary Art and The New Museum: Land|Slide as Case Study

Download Janine Marchessault's Keynote Address presentation [ PDF 6mb ]

Site-specific contemporary art exhibitions tied to historical research are creating novel collaborations between artists and museums in a global context. This talk will address the recent exhibition Land|Slide Possible Futures which was held at the Markham Museum (September-October 2013) as a collaborative history project organized by the Public Access Artist Collective, York University and the Markham Museum. The exhibition invited over thirty artists to create installations (using a variety of new and old media) across the Museum’s twenty-five acres and thirty historic buildings. The exhibition sought to open up the past and reflect on the future in one of Canada’s most diverse, agriculturally rich and fastest growing edge cities. Land|Slide asked: how can we address some of the most pressing tensions within Canada today, the balance between ecology and economy; development and preservation; and diversity and history? What is the role of public art and museums in fostering critical conversations about our planet in transition?

Janine Marchessault holds a Canada Research Chair in Art, Digital Media and Globalization at York University. Her research over the past five years has focused on urban space and cartographies of place, with a lens on Havana, Helsinki, Berlin and Toronto. Janine is currently working on Land|Slide Possible Futures, site-specific artist projects housed at the 25-acre, open-air Markham Museum and Historical Village from September 21 to October 14, 2013.

Over the past twenty years, she has worked with the curatorial collective Public Access, to investigate new models of urban public art and has curated several large scale public art exhibitions (The Leona Drive Project, 2009 is the most recent). Marchessault has recently received the prestigious Trudeau Fellowship Award to support her research.

Janine Marchessault_1

Janine Marchessault_2

Janine Marchessault_3









Closing Address: Join Janet Carding as she reflects on the past 3 years as a museum leader in Ontario,  and how the ROM is forging its path towards its 100th Anniversary…and beyond.

Download Janet Carding's Closing Address presentation [ PDF 500kb ]  

Janet Carding was appointed Director and CEO, Royal Ontario Museum on June 17, 2010, and assumed the role on September 13, 2010. Ms. Carding is responsible for furthering the Museum’s mission, advocating for its ongoing public and private sector support, promoting its research, programs, and collections, and overseeing the management of the Museum’s operations, which include exhibitions, programs, education, visitor services, administration and facilities management. Ms. Carding is the first woman appointed to the position of ROM Director and CEO.

Follow the OMA on Twitter @janetcarding

Royal Ontario Museum

Janet Carding_1

Janet Carding_2




Download Moe Hosseini-Ara’s presentation [ PDF 2mb ]

Plenary:  In 2012, Markham Public Library (MPL) launched their Customer Service Revolution, a unique staff-driven initiative to dramatically reframe how customer service is delivered through all avenues. Find out how this project dramatically improved customer service metrics, increased staff engagement, changed MPL's recruiting and training practices, and helped make MPL a leader in innovative service delivery. If your interested in improving customer service you will not want to miss this session, the approach used is transferable to any service environment.

Moe Hosseini-Ara graduated from the University of Western Ontario's School of Library and Information Science in 1996. He holds an honours BA in Anthropology from York University. Moe holds a permanent position as the Director of Service Excellence at Markham Public Library where he has led the organization through numerous innovative and transformational changes. He is currently working as the Director of Culture with the City of Markham where he oversees the art gallery, museum and theatre. Moe is a regular presenter at library conferences, speaking on RFID, customer service metrics and MPL's award winning Customer Centered Classification system.


Moe Hosseini-Ara_1

Moe Hosseini-Ara_2






Ontario Tourism Marketing Partnership Corporation (OTMPC) Update

Download Ronald Holgerson's presentation [ PDF 2.1mb ]

Plenary: Ronald Holgerson, President & CEO of the OTMPC, will briefly present new research into Ontario's tourist market and what cultural destinations can expect, recent Ontario tourism statistics, and how the OTMPC is helping position Ontario as a prefered travel destination. Learn about attracting and connecting with those likely to visit your museum - Knowledge Seekers and Connected Explorers - part of 12 Unique Travel Segments, and the difference between trip motivators and trip enhancers.

Ronald Holgerson joined the OTMPC in July 2011. In his role as President & CEO, he oversees the marketing of Ontario as a tourism destination provincially, nationally and internationally and works closely with the Ontario tourism industry to build successful marketing partnerships. During his time with OTMPC, Ronald has championed the agency's partnership role, renewed emphasis on consumer oriented marketing and led organizational transformation including the establishment of new Regional Tourism, Sector and Marketing Metrics Advisory Committees and revitalization of the Northern Committee.


Ronald Holgerson_1

Ronald Holgerson_2







Ministry of Tourism, Culture and Sport 
Pan / Para Pan American Games - TO2015 - Update

Download Lorrie Pella's presentation [ PDF 2.7mb ]

Join Kevin Finnerty, Assistant Deputy Minister, Culture Division for an update from the Ministry of Tourism, Culture and Sport and hear from Lorrie G. Pella Director, Social Engagement, 2015 Pan / Parapan American Games on how museums across Ontario can get involved in TO 2015.

Visit to learn more about the 2015 Pan / Parapan American Games.





Lorrie Pella_1

Lorrie Pella_2


Friday, November 8, 2013 - 9:45 a.m. - 10:35 a.m.


Meet the Presenters

- Future Care: The Integration of Arts and Medicine
- Creating Relevance in Your Community
- A Year with the 1906 Berlin Cook Book: Interpretation through a Blog

- Marketing Museums in the 21st Century
- An Engaging Paradox: how leadership, innovation, and entertainment make a better Museum
- Mobile Apps & Living History: How to Use Your Cell Phone in 1914

Thank you! Merci!

Total Transportation Solutions Inc.



Forging Ahead: Ideas in Motion
Friday, November 8, 2013 - 12:45p.m. - 1:35p.m. 
Meet the Presenters

Dynamic. Fast-paced. Student driven. Experience this new format where students and recent graduates share their internships, work study opportunities, and exhibition projects while exploring ideas about the future of museums. Supported by the new Emerging 
Museum Professionals Advisory Committee and similar to IGNITE, these presentations will explore the possibilities and spur discussion of what’s to come for Ontario museums.
Ontario Key


museumsuccession Talking Circles
Thursday, November 7, 2013 - 4:15 p.m. - 5:00 p.m.

What is a Talking Circle? 

A Talking Circle is a collaborative space where you and your colleagues can discuss issues of importance. Each circle will have a facilitator and a recorder, and outcomes from the Talking Circles will be shared with delegates and the wider museum community following the conference.

What do Success and Succession mean to you? How can the OMA help take you there?

To meet the challenges and increasing demands facing museums, we need to understand them and work as a community to define a way forward and a vision for the future. Building on the three conference streams, Navigating Governance, Leading Change, and Forging our Path, the Talking Circles are an opportunity to exchange ideas, identify collective goals, and inform the OMA and the ongoing museumsuccession project on ways forward for Ontario museums.

Return to main Conference page