Join creative consulting firm Overlap Associates for a webinar on an introduction to human centred design and creative problem solving.
If we continue to approach problems in the way that we always have, we will continue to get the same results, missing the opportunity to solve problems resulting from our rapidly changing context. This webinar will introduce the principles of Creative Problem Solving and the mindset needed to approach this work with confidence! Beginning with an introduction to Human-Centred Design, participants will learn about applied examples from a variety of sectors and leave with practical tips for getting started right away in their own organizations.
Rachel Hofstetter, Overlap Vice President & General Manager for Overlap Associates Canada
Rachel Hofstetter is a strong leader with exceptional management, business and people skills. She’s a natural coach who inspires people to work collaboratively toward new outcomes, while developing organizational cultures that support continuous learning and innovation. With 20+ years experience as a senior manager, facilitator, trainer, course developer and account director—Rachel has always valued the importance of empathy and understanding needs as the basis for good decision-making. Rachel honed her training and course development expertise at Bell Canada, and has held a variety of senior management positions leading large teams in the private sector.